Privacy Policy

We at “Travel Trivia” act in accordance with the idea of fortifying the personal information and privacy of our customers. Our privacy policy is framed to protect the customer’s personal information. We are not indulged in the practice of selling any sort of confidential information to the third party. Any information disclosed or used by us will be in accordance with the company’s privacy policy.

Customer’s trust is of utmost importance to us and therefore we ensure that you stay familiar with the process of information collection, use, and disclosure. The privacy policies enlisted below details the practices we follow in respect to the protection of the information that is connected through various mediums such as desktop or mobile. We collect personal information exclusively for our business process and better execution of our services.

Note that on sharing your Personal Information with us, you are in acceptance with the Privacy Policy of Travel Trivia.

PERSONAL INFORMATION INCLUDES

Information such as Name, telephone number, postal address, email address, debit and credit card information, social media ID, etc., are accounted as “Personal Information”. Any information that identifies you as an individual or identifies you as an identifiable human is categorized as personal information. All information that you share with us while booking your travel, such as passport number, traveler number assigned by a transportation agency, etc., is considered as personal information, which also includes your traveling and booking information. In case you choose to disclose any personal information about any other person, either to us or to one of our service providers, in order to avail certain service, it will imply that you have the authority to share the information and you allow us to use the information in accordance with our privacy policy.

How We Collect Personal Information?

Mentioned below are the ways in which we and our service providers collect Personal Information.

We use our services to collect personal information in many different ways that include collecting data while booking and making reservation for promotion purposes.
We also collect information offline through direct communication with the customer to avail our customer service.
There are other relevant sources that we use to collect personal information, which includes public databases, joint marketing partners, social media platforms, and other appropriate third parties, to the degree authorized by the applicable law.

How We Use Personal Information?

Travel Trivia mainly uses billing information that includes cardholder name, debit/credit card number, and expiration date, in order to complete the booking process. However, there are other purposes for which we use personal information; such as to provide you with updates and travel confirmation; to provide the services as per request; to communicate for business purposes, to manage your account in order to process bills; to cater your queries; to expedite interest or bring an improvement in our products, services, and website; to keep you notified of special offers; to further customization of plan as per your travel needs; to reward you for any reward program that you choose to join; to request information from you; to resolve any disputes or problems, for fee collection; to prevent indulgence in any prohibited or illegal activities; to enforce our Terms & Conditions; and as otherwise described to you at the collection point.

With Whom We Share Your Data?

Travel Trivia  may share your Personal Information with the following:

With our third-party suppliers, such as airlines, hotels, and car rental providers, in order to retrieve products and services from them, for your travel reservation. Throughout this website, all provided services by a third-party supplier are mentioned as such. On reservation via this website, we can share your information with other third-party suppliers in order to complete the booking process. Note that these suppliers our not under consideration of our privacy policy and the information will then subject to respective privacy policy; therefore, in case of further use of disclosed information, Travel Trivia will not be held liable in any way. Therefore, it is advisable to review the privacy policy of any travel supplier whose products you are willing to purchase via our website.
With other companies (of similar enterprise) that are our partners or with travel agencies that provide travel-related inventory access via services and travel insurance providers.
With other independent vendors who provide services/functions on our behalf, including customer service, CC processing, marketing, and fraud prevention. These vendors are permissible to collect or share necessary information only when needed to perform specific functions and in any way are not allowed to do the same for any other means.
We may also share your data:

In case of subpoenas, court orders, or other legal process; in order to establish or exercise legal rights or to defend against legal claims or as otherwise required by law. These cases entitle us to reserve the right to raise/waive any legal objection or right available to us.
If we believe it is important to investigate, prevent, or take action regarding illegal/suspected illegal activities; to protect and defend the rights, property, or safety of Travel Trivia, our customers, or others; and in connection with our Terms & Conditions.
In accordance with a corporate transaction such as a divestiture, merger, consolidation, or asset sale.

Third Party Advertisers

We may use third-party advertising companies to run promotions and advertisements related to products and services that could interest you, when to access our online services, apps, or other websites, based on the information related to your access to the services through any device. This is done by recognizing or placing cookies on your browser which uses the pixel tags to access the information. We and our service providers use these technologies to gather relevant information about your online usage to identify you across different devices you use including laptops and mobile phones.

Sensitive Information

We strictly advise you to not disclose or share any sensitive personal information including your ethnicity, religious beliefs, social security number, political opinions, bio-metrics, genetic characteristics, trade union membership, and information related to your criminal background through the use of any service or under any circumstances.

Security

Communication or transmission of information over the internet is never 100% secure. That is why; we always take accurate organizational, technical, and administrative measures to secure personal information within the limits of our organization. However, no storage system or data transmission medium is completely secure. Therefore, we advise our users that if at any point you doubt the security and integrity of your account, you should immediately contact us on our helpline number.

Updates on Our Privacy Policy

There are possibilities that we may update our privacy policy and any changes made will be effective once we post the revised Privacy Policy and make it live. When you start using our services following the changes, it means you abide by our updated privacy policy.

Retention Period

We are always in need to retain the personal information for certain period of time when necessary, to fulfill purposes mentioned in our Privacy Policy where a longer retention period is required or as permitted by the law.

Use of Services by Minors

We advice all individuals below the age of eighteen to not share their Personal Information through the services, as our services are not meant for minors.

Credit/Debit card related information will be verified by the concerned bank, we are not accountable for the legitimacy of the information shared by the users. We ensure that all the information will be shared only with us and our existing or future subsidiary brands. The Credit Card/Debit Card information is encrypted and safely saved in a protected environment in secured servers, so that it cannot be seen or accessed easily.

Note that your information at the time of registration or travel booking will be shared with the airlines, as per the NDA agreement. Before using the information such as name, address, and contact number we get it verified against third party databases. The verification is mandatory and is done with the purpose to ensure the authenticity of the information provided by the users. We sometimes disclose the details with credit reference agency to keep a check on the credit limit.

We are not accountable for any activity related to our different external affiliations that are beyond our access. The company by any means is not responsible for any change in the fares without prior intimation.

For further information regarding the privacy policies at www.traveltrivia.in , please contact us on contact@traveltrivia.in or call us on our number +91 9513881381